Privacy Policy
Last updated: January 2026
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and password.
Form Submissions: We store form submission data that your users submit through forms connected to Spike. This data is owned by you and processed on your behalf.
Usage Data: We collect information about how you use our service, including pages visited, features used, and actions taken.
Technical Data: We collect IP addresses, browser type, device information, and other technical data for security and analytics purposes.
2. How We Use Your Information
- •Provide and maintain our service
- •Send you email notifications about form submissions
- •Communicate with you about your account
- •Improve our service and develop new features
- •Detect and prevent fraud and abuse
- •Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share data with:
- •Service Providers: Third parties that help us operate our service (hosting, email delivery, payment processing)
- •Legal Requirements: When required by law or to protect our rights
- •Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Retention
We retain your account information for as long as your account is active. Form submission data is retained according to your plan settings and can be deleted at any time from your dashboard. When you delete your account, we will delete your personal information within 30 days, except where we need to retain it for legal purposes.
5. Your Rights
- •Access your personal information
- •Correct inaccurate information
- •Delete your account and data
- •Export your data
- •Object to certain processing
- •Withdraw consent where applicable
6. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.
7. Security
We implement appropriate technical and organizational measures to protect your data.
See our Security page for details →8. Changes
We may update this policy from time to time. We will notify you of significant changes by email or through our service.
9. Contact
For privacy-related questions, contact us at privacy@spike.ac